Frequently Asked Questions

Want to learn more about CBD or have any specific product questions? Refer to our FAQ options below or contact us at [email protected]. *Due to the current circumstances with COVID-19, the office is currently closed for pickup orders.

Frequently Asked Questions About CBD

What is CBD?

I am from a state where it’s illegal to use medical marijuana. Can I still buy CBD oil?

Do your products have THC in them?

Will I fail a drug test if I use your CBD oil?

What’s the difference between hemp oil and CBD oil?

What is the endocannabinoid system (ECS?)

Questions About Medterra & Our CBD Products

Will Medterra’s products get me high?

Are there any extra fees or charges when checking out?

What is your return policy?

Why do you source your hemp from Kentucky instead of Colorado?

What kind of tests do you run on your products?

What is your rewards program?

Does Medterra offer CBD at wholesale prices?

What makes Medterra different from other companies?