With all of the concern regarding Covid-19, the Medterra team wants to take one less worry off your list. As your CBD source, we place a high priority on maintaining a resilient supply chain that can withstand local and international disruptions. The following practices are not new for the Medterra team, but will important in making sure you get your CBD orders on time:
Safety Stock: Medterra maintains 8 weeks of safety stock of all finished products and has secured 6 months supply of critical raw materials.
Multiple Fulfillment Locations: Medterra has the capability to fulfill customer orders from 4 independent locations in California, Nevada, and New Jersey.
Diversified Shipping Partners: Medterra has agreements with FedEx, UPS, and USPS to ensure our product continues to be delivered on time.
Industry Leading Customer Service: Medterra’s renowned Customer Care team is here to support all orders and address any questions. In addition, recent system upgrades allows our Customer Care team to work remotely if needed!
Be sure your products are made from U.S. grown hemp and manufactured in the country. Medterra’s CBD is extracted in accordance with the Kentucky industrial hemp pilot program.
Each Medterra product is made with zero THC. Look for the zero THC badge on any CBD product you buy, to avoid any unwanted effects or put yourself at risk to fail a drug test.
Safe, high-quality CBD products are made from non-GMO hemp that has been 3rd party tested for contamination, pesticides and harmful chemicals. Be aware that not all hemp is ethically grown and not all CBD products are ethically created- know what you are buying.
The U.S. Hemp Authority™ Certification Program is our industry’s initiative to provide high standards and create best practices. When you see the orange ‘H’ on hemp products, rest assured that these products are safe and legal. We are proud to be certified by the U.S. Hemp Authority, so that we can confidently provide our customers with the highest-quality CBD products on the market.
You should feel confident about anything you are putting in your body. Every legitimate CBD product should be accompanied by a COA, a Certificate of Analysis, to show what is, and what is not, in the product. Before you purchase, always be sure to check out a products testing to be confident in what you are buying. Click here for Medterra CBD Results
Any reputable CBD company will provide customers with their certificates of analysis. The COA shows the results from a variety of tests concerning CBD purity, possible contaminants and more. You can see our 3rd party test results here.
Medterra offers full refunds for any products purchased within the last 30 days. We believe that our customers deserve piece of mind when they shop with us. Any CBD company worth their salt should offer an easy-to-understand, hassle-free return policy.